Privacy Policy

Introduction

Welcome to the website of Alpha Vista Glass and Aluminum Supply (“Company”, “we”, “us”, or “our”). We are the Personal Information Controller of all personal data you provide through this website.
This Privacy Policy explains how we collect, use, store, transfer, and protect your personal data in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations (IRR).
By using this website, you agree to this Privacy Policy. If you do not agree, please discontinue use of the website.

Scope of this Policy

This Policy applies to all personal data collected through our website, including data gathered automatically or directly provided by you. It does not apply to information collected through other channels unless specifically stated.

Personal Data We Collect

Device and Usage Information

When you visit our website, we automatically collect certain details such as your web browser, IP address, time zone, cookies, visited pages, referral source, and interaction data. This is referred to as “Device Information.”

Information You Provide

If you create an account, place an order, contact us, or subscribe to our newsletter, you may provide personal data such as:

• Name and surname

• Address

• Email address

• Telephone number

• Payment or billing details (if applicable)

• Organization or business information (if applicable)

Sensitive Personal Information

We generally do not collect sensitive personal information (such as race, religion, health, or biometric data). If required, we will seek explicit consent and ensure stronger security measures, as required under Section 13 of the Data Privacy Act.

Purpose and Legal Basis of Processing

We process personal data for the following purposes:

• To fulfill contractual obligations such as processing orders or service delivery

• To maintain website security, functionality, and performance

• To detect, prevent, and investigate potential fraud or abuse

• To send updates, promotional materials, or newsletters (only with your consent)

Processing of data is conducted under lawful bases including consent, contractual necessity, and legitimate business interests as defined in Section 12 of the Data Privacy Act.

Your Rights Under Philippine Law

Under the Data Privacy Act and its IRR, you have the following rights:

• To be informed about the collection and use of your personal data

• To access your personal data in our possession

• To correct or update inaccurate or incomplete data

• To request deletion or blocking of data under lawful grounds

• To restrict or object to processing based on legitimate interests

• To data portability (when technically feasible)

• To be protected from unauthorized automated decision-making or profiling

To exercise these rights, contact us using the information provided below.

Use of Cookies and Tracking Technologies

Our website uses cookies and similar tools to improve user experience and gather analytical data. You can adjust your browser settings to refuse cookies, but doing so may affect some website features.

Data Retention

We retain personal data only as long as necessary to fulfill its purpose or as required by law. Once the retention period ends, we securely delete or anonymize your information in compliance with the Data Privacy Act.

Data Sharing and International Transfers

Third-Party Service Providers

We may share data with third-party service providers, such as analytics tools, payment processors, or email platforms, solely to perform necessary functions. They are bound by data processing agreements and confidentiality obligations.

International Transfers

If data is transferred outside the Philippines (for instance, to Canada or the United States), we ensure comparable protection measures and lawful transfer mechanisms consistent with the accountability principle of the Data Privacy Act.

Security Measures

We apply organizational, physical, and technical safeguards to protect your personal data from loss, unauthorized access, alteration, or disclosure. Despite these efforts, we acknowledge that no internet or electronic storage system is completely secure.

Data Breach Notification

In the event of a data breach involving sensitive or high-risk personal data, we will promptly notify the National Privacy Commission (NPC) and affected individuals in accordance with Section 20(f) of the Data Privacy Act.

Links to External Websites

Our website may include links to third-party websites. We are not responsible for their privacy practices and encourage you to review the privacy statements of any site you visit outside ours.

Updates to This Policy

We may revise this Privacy Policy from time to time. Updated versions will be posted on this page with a new revision date. Your continued use of the website signifies your acceptance of any changes.

Contact Information

For questions, concerns, or to exercise your data privacy rights, contact:
Email: contact@alphavistaglass.com
Address: Barangay Dumlog, Toledo City, Cebu, 6038, Philippines
Landmark: Maxi-J Building 1, Google Plus Code: 9JVX+6XX